FAQs

What products do you offer?

  • We offer a range of body care products including Body Butters, Body Oils, Soaps and Sugar Scrubs made from natural ingredients. We do plan on expanding very soon!

  1. Are your products vegan and cruelty-free?

    • Yes, all our products are 100% vegan and cruelty-free. We do not test on animals.

  2. Where are your products made?

    • Our products are handmade in New York using high-quality, locally sourced ingredients.

Ingredients and Safety

  1. What ingredients do you use in your products?

    • We use natural and organic ingredients. For a full list of ingredients, please check the product labels or our product descriptions.

  2. Are your products safe for sensitive skin?

    • Our products are formulated with skin loving ingredients, but we recommend doing a patch test first if you have sensitive skin.

  3. Do you use any artificial fragrances or preservatives?

    • No, we avoid artificial fragrances and preservatives. Our scents come from fragrance oils, essential oils, natural extracts. If you have any questions about any ingredients or materials, please feel free to reach out and ask.

Ordering and Shipping

  1. How can I place an order?

    • You can place an order directly on our website or reach out on our contact page for any special requests.

  2. What payment methods do you accept?

    • We accept major credit cards, PayPal, and other secure payment methods.

  3. How long does shipping take?

    • Orders typically ship within a week, if any delays do happen to occur, we will reach out in advance. Delivery times may vary based on your location.

  4. Do you offer international shipping?

    • Yes, we offer international shipping. Additional fees may apply.

Returns and Exchanges

  1. What is your return policy?

    • For hygiene purposes, we only accept orders or on unopened/unused or damaged products. For more details, please visit our return policy page.

  2. What should I do if I receive a damaged product?

    • Please contact us immediately at on our contact page with your order details, and we will assist you with a replacement or refund.

Additional Information

  1. Do you offer gift cards?

    • As of right now, we don’t. Sign up for our newsletter to keep an eye on when we do!

  2. How can I contact customer service?

    • You can reach our customer service team via email Here.

  3. Do you have any promotions or discounts?

    • We regularly offer promotions and discounts. Sign up for our newsletter to stay updated on our latest offers.

Customization

  1. Do you offer custom orders or bundles?

    • Currently, we can create custom bundles or personalized orders. As volume increases, that may change but we will update in advance before that takes place. Please contact us for more information.